Has your reputation suffered online? We can find out why and how to fix your reputation.
Unsure of how you're viewed online? Do potential customers leave you for the competition? What others perceive online can change at an instant when there are so many things said about your brand online. We provide an all-encompassing look at your online reputation through media coverage, social media, online reviews, online directories, and the growing presence of websites built on complaints and negative commentary. We pride ourselves in our attention to detail. We will find each and every bit of information negatively affecting you to help you build a plan of action.
Understand key criticisms or coverage about your brand to develop a strategy to address concerns and solve them.
Understand the online sentiment about your brand on fast-paced social media platforms.
How the industry as a whole views your brand can be a great indicator of where you stand to your clients.
Online reviews can be your greatest asset. They can also be your greatest liability if left unchecked.
We look at the general state of how your clients feel. We help you understand how they view your brand and what that means for your business.
Online directories can be a powerful tool for your online reputation. We identify where you are and where you are not.
News coverage can be a great way to get your brand out there. It can also be a disaster when the narrative is against you. We analyze how your brand is represented by the local media channels that are most relevant to you. We also analyze online coverage of your brand and historical coverage which, while not likely to affect you directly, can still paint an unfair picture of you in the future. We check different information sources to understand how you're represented in the media and create direct actionable advice on the next steps to take to bridge that gap.
Once we have gathered all of the information we can about your online reputation, we help you create a plan of action. This is an all-encompassing plan to aims to handle all criticism and create a positive narrative about your brand. We help you understand everything we can do to help and what each part of your plan aims to accomplish. Advertising, marketing, social media, and media outreach plans are laid out in detail to create a powerful reputation saving plan. Through immediate and consistent action, you can turn your online reputation around.
“DMA not only helped us build a brand online, but helped us establish ourselves into quite the competitive industry. We built a name for ourselves on our excellent outpatient care in the community, but DMA really helped us expand that image online. Thanks to the success of our marketing and outreach campaigns, we can continue to help make a positive impact on the daily lives of the people that depend on us for their care.”