Most buyers search Yelp before visiting. Make a positive first impression on buyers.
Buyers are becoming more aware of the power of online reviews. You're certainly aware of them. We can help you take control of your online presence and take back the positive reviews. Our approach to Yelp review management focuses on leveraging the loyalty you've built through your best clients and channel that into positive feedback. We help you identify the best approach to obtaining positive reviews while we take an active approach in connecting with the negative ones. The best time to take action was when you first opened. The second best time is now.
We analyze how others will perceive you through online reviews and feedback.
Responses are made to both positive and negative reviews to make things right.
We create a direct or indirect benefit to reviews who leave a positive reviews through reinforcement and showing your appreciation.
Every interaction with a client is an opportunity to get a positive review. We help you take advantage of that.
We help you understand where you were when you first started, where you are now, and how that is affecting your bottom line.
We use proprietary tools to keep on top of your online profiles, ensuring reviews are quickly responded to and issues swiftly resolved.
The best way to deal with a lack of reviews or negative reviews is to create positive ones. Review generation is all about dedication and keeping an open line of communication with your customers. Every interaction you have with them both in-person and in writing is a great opportunity to remind them that a positive review would help you out. We help you create a comprehensive plan of action to organically reinforce positive reviews online while also taking the extra initiative to offer your customers rewards for taking time out of their busy schedule to leave you a glowing review.
At the end of the day reviewers often leave a review when they feel they must. We help remind your most dedicated customers that to stay in business you need positive reviews. This helps compel them to help you to continue having your business around. We create a connection between your brand and your businesses and make sure that each and every review is publicly thanked, responded to, and can give you the best chance of compelling other customers to leave a review seeking out that same treatment. Positive reinforcement is about thanking them for thanking you.
“DMA not only helped us build a brand online, but helped us establish ourselves into quite the competitive industry. We built a name for ourselves on our excellent outpatient care in the community, but DMA really helped us expand that image online. Thanks to the success of our marketing and outreach campaigns, we can continue to help make a positive impact on the daily lives of the people that depend on us for their care.”