Comprehensive Google Review Management

When your clients search you online, what do they see? We can make sure it's all good.

Brands That Trust DMA

Google reviews to increase conversions.

Having better reviews means a better buyer outlook.
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Your customers are searching Google to find you. It is becoming increasingly important to have positive reviews from your customers on Google's My Business platform. Having positive reviews holds a number of benefits including increased foot traffic to your retail location, increased consumer confidence in your brand, and the ability to receive feedback directly from your clients. We provide you with the assistance you need to get positive reviews for your business while taking a proactive approach to prevent negativity from taking over your online presence.

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Engage Reviews

Engage Reviews Tell The Right Story

When a negative experience occurs, it is vital that your business reaches out to the client as quickly as possible. We monitor your reviews, identify negative or neutral reviews, and work with your team to ensure we have the right response to provide to them to help rectify the issue and turn it into a positive.

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Let Google Business Reviews be a great asset to your sales process.

Buyers that see positive reviews are 75% more likely to convert. Negative reviews scare potential buyers away.
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    Review Analysis

    We analyze each of the reviews you're receiving to understand the sentiment behind them to compile feedback.

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    Engagement

    Responses to both positive and negative reviews ensures that your clients and potential customers understand you're invested in your business.

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    Positive Reinforcement

    By reinforcing the user's positive reviews, other users may be compelled to leave reviews. Reinforcement occurs online and offline.

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    Review Generation

    We help your business generate more reviews for your My Business profile.

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    Automation

    Our team will prepare a list of actionable items which we suggest implementing to increase review generation and ensure positive feedback.

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    Sentiment Analysis

    Our custom reports take into consideration your goals and objectives and the progress made towards them.

Generate reviews on Google's listings.

Having positive reviews increases sales by 270%.
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Our team is constantly looking for new opportunities to generate positive reviews from their customers. We create a plan of action to engage with your local audience in order to naturally convince them to leave a positive review. Your satisfied customers will be willing to help your growing business out by leaving a positive review on your profile, making it visible to those considering doing business with your company. Our comprehensive approach ensures your whole customer base is aware of your efforts to ensure the maximum number of positive reviews being generated.

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Reduced Negative Impact

Reduced Negative Impact Remove Bad Reviews

Negative reviews can be a frustrating thing to deal with. We attack the root of the issue by reaching out to your customers, identifying the issue, and resolving them if possible. We also take steps to have reviews that are not factual in nature or hostile in nature removed by reporting them to Google.

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Reward your Google reviewers.

Get more reviews through positive reinforcement.
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One of the best ways we can generate positive reviews from your customers is through positive reinforcement across your entire online presence. We take steps to ensure every positive review is highlighted in social media and to ensure that clients leaving a review will be reached out to and personally thanked for their reviews. This drives your clients to recommend their friends and family to do the same thing. Our team takes on the task of outreach and ensures that your message is tailored based on the product or service provided and your company's message.

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Helped our practice flourish.

“DMA not only helped us build a brand online, but helped us establish ourselves into quite the competitive industry. We built a name for ourselves on our excellent outpatient care in the community, but DMA really helped us expand that image online. Thanks to the success of our marketing and outreach campaigns, we can continue to help make a positive impact on the daily lives of the people that depend on us for their care.”

Vana Samara, Family Medicine
76% of the Google review management campaigns fail. You deserve the best.

76% of the Google review management campaigns fail. You deserve the best.

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