Your customers are on Facebook. Ensure your buyers have a positive image of your brand.
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Positive Reviews on Facebook Lead to a Better Sales Outlook.
We analyze statements in reviews that follow a common pattern, producing feedback to ensure your brand is seen in a positive light.
Proactive responses are made on negative reviews to deal with the core issue and restore brand confidence.
Positive reviews are reinforced through responses and customers are thanked for their business.
We help you develop a plan to generate additional reviews for your Facebook page.
BUYER ENGAGEMENT IS KEY.
Responding to a negative review is a great way to deal with the issue. Many shoppers understand that one person’s experience might not be the same as another’s. Making an effort to fix the problem can result in a review being updated to reflect a positive experience. We do the hard work for you to tell the right story and resolve negative reviews.
Persuade buyers with positive reviews from real clients.
Your customers are on Facebook. Chances are they will come across your business on the site. Do you know what types of reviews are on your listing? We help businesses take control on one of the largest sources of online reviews. Whether you're looking for help maintaining a positive ratio in your reviews or for assistance resolving negative reviews with a positive outlook, we can help you steer the narrative in a positive direction. We are passionate about helping you turn your reviews around, making them a powerful marketing tool for your business.
Increase review generation for increased sales.
One of the best ways to deal with negative reviews is to get positive reviews from your clients. You have customers who would leave a review on your Facebook page if you only ask. We have a variety of strategies to organically drive reviews from your paying customers while also working to persuade those who may not want to invest the time to leave a review. This ensures your customers are actively engaged in proving the quality of the products or services you're offering.
Reinforcement leads to more frequent reviews.
The most consistent way to maintain positivity online is to become that beacon of positivity. We use positive reinforcement as a way to highlight those who take the time to leave a positive review and ask influential members of your local or online community for positive reviews and reinforcement. By being engaging and willing to have a conversation, you can both learn from your reviews and use them as a way to convince others to become involved.
NEW REVIEWS TO REPLACE THE BAD
Sometimes, negative reviews don't tell an accurate picture. Whether it's a hostile ex-employee, a competitor within your industry, or a malicious party attacking you, we take action to remove the reviews that clearly violate the terms or that include false information.