81% of adult web users use social media. If your brand isn't engaging through social media channels, you're missing out on a large audience of social users who are interested in your financial services.
Over 30% of all adult social media users have reported that they use social media as a way to get support and help for the products and services they use. It can be a unique opportunity for financial services to communicate with their customers and increase retention for their services. We build social media campaigns that achieve strong engagement to answer questions, get people the right resources, and ensure your brand is positively viewed on social media.
One of the most powerful benefits of social media is the ability to track how your customers feel about your brand and what they’re saying about you. We use sentiment analysis and social media management tools to give you the complete picture of how your brand is viewed online. We also produce unique insight into how they feel about competitors, what competitors are doing in social media, and trends within your industry.