Losing a potential sale to negativity can be devastating. Our reputation management experts remove negativity online and reinforce positivity with media coverage, online reviews, and other strategies.
Our strategy for monitoring your online reputation involves watching social media channels, PR channels, search results, and online communities to understand what is being said about your brand. This allows our reputation experts and your internal resources to be able to address any issues before they get out of hand. A swift and accurate response ensures minimal impact to your sales initiatives.
Prior to engaging with your brand, there is a chance that a business will conduct research online not just into what their options are, but what others say about those options. If there is negativity in the news or in search results, it can affect your ability to close a deal. We ensure that positive coverage of your brand and your engagements with charitable causes are highlighted and negative results are pushed to the side.